For our distribution partners

We strive to provide a high quality service for customers who would like to invest in precious metals. The services will be enabled in cooperation with our distribution partners.

We offer the following services for our partners:

1. Personal “White Label” user interface

The user interface accessible for customers through the GoldMine® online platform can be adjusted to meet the requirements of the distribution partner, for example for individually configured products and precious metal prices, website image, logo and colors. All orders – purchase, sale, delivery, transfer, opening a new precious metal depot – will be placed through the GoldMine® user interface.


2. Individual products

We offer individually tailored savings and investment programs for our customers: the structure of lump sum investment products and savings programs as well as the configuration of the price and provision system will be individually tailored, based on the requirements of distribution partners. Due to this, clients will be supplied with optimal products. One of the key functions and an integrated part of GoldMine® platform is the possibility of setting up a number of parameters, enabling individual product construction.


3. Full range operational and administrative processing as well as professional precious metals management

The full range administrative transaction follows the whole process of precious metals trading and management; it covers the operational processing of purchases and sales, liquidity management, management of logistical services – storage and delivery, and administrative services – electronic billing, provisions charging, client hotline, etc...

GoldMine® forwards the data real time to the IT system of the distribution partner.

Collecting invoices on delivered services will be sent electronically monthly and quarterly to the clients.


4. Additional services

 
Storage

Precious metals stocks will be stored in high security vaults. The stored precious metals will be covered by insurance for the entire stock.

Delivery

At the client’s request the stock of precious metals can be partly or entirely deliverable, at any time and without any minimum value or weight. Delivery will be secured by value-based insurance.


The flexible construction of GoldMine® user interfaces as well as the product structures and parameters allows for full peace of mind for our partners and clients, ensuring optimal and individually tailored services.

Upon further request we are at your disposal by email: or telephone: +43 (1) 361 99 320.